Your privacy matters to aibd24. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information as a player on the aibd24 platform.
Our Privacy Commitment
These cards summarise our core privacy principles. The full legal text follows below. All players are encouraged to read the complete Privacy Policy before using the aibd24 platform.
aibd24 collects personal data only to the extent necessary to operate the platform, process payments, verify identities, prevent fraud, and comply with applicable legal obligations. We do not collect data speculatively or for purposes unrelated to your gaming experience.
aibd24 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information is shared only with essential service providers — such as payment processors and KYC verification partners — who are contractually bound to handle it securely.
All data transmitted between your device and the aibd24 platform is protected by 256-bit SSL/TLS encryption. Passwords are stored as salted cryptographic hashes and are never accessible in plain text — not even to aibd24 staff.
Every aibd24 account holder has the right to access, correct, or request deletion of their personal data. You can submit a data request at any time by contacting our support team. We will respond to all verified data requests within 30 days of receipt.
When you deposit or withdraw via bKash, Nagad, Rocket, or Upay, aibd24 processes the transaction details necessary to complete the transfer and verify ownership. Mobile wallet credentials are never stored on aibd24 servers beyond what is required for transaction verification.
aibd24 retains personal data only for as long as it is needed for the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised using industry-standard methods.
Important Notice: This Privacy Policy describes how aibd24 ("we", "us", "our") collects, uses, stores, and protects the personal data of users ("you", "your") who access or use the aibd24 platform at aibd24.vip. By registering an account or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy. Please read it carefully.
This Privacy Policy applies to all personal data collected by aibd24 through the aibd24.vip website, its associated mobile-optimised interfaces, and any communications between you and the aibd24 support team. It covers data collected during account registration, identity verification, deposits and withdrawals, gameplay activity, and general platform browsing.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of the agreement between you and aibd24. Where any conflict exists between those documents and this Privacy Policy in relation to data-handling matters, this Privacy Policy shall prevail.
We may update this Privacy Policy from time to time. The effective date at the top of the page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how your data is being handled.
The categories of personal data that aibd24 may collect about you are set out in the table below. Data is collected either directly from you (when you register, deposit, contact support, or use platform features) or automatically (through your use of the website).
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, gender, national ID number, passport number | Registration form; KYC document upload |
| Contact Data | Email address, mobile phone number, city of residence (e.g., Dhaka, Chittagong, Sylhet) | Registration form; account settings |
| Payment Data | bKash / Nagad / Rocket account number, bank account name, transaction reference IDs | Deposit and withdrawal requests |
| Account Activity Data | Deposit history, withdrawal history, bet history, game session logs, bonus usage | Automatically recorded during platform use |
| Technical Data | IP address, device type, operating system, browser type, screen resolution | Automatically collected via server logs and cookies |
| Communications Data | Live chat transcripts, support email content, feedback submissions | When you contact our support team |
| Verification Data | Copies of NID, passport, utility bills, bKash account screenshots submitted for KYC | KYC verification process |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless we are specifically required to do so by law.
aibd24 uses the personal data it collects for the following purposes:
aibd24 processes your personal data on the following legal grounds:
aibd24 does not sell, rent, or trade your personal data to any third party for commercial gain. Your data may be shared with the following categories of recipient only where necessary and subject to appropriate data protection safeguards:
Our Commitment: In every case where data is shared with a third party, aibd24 takes reasonable steps to ensure that the recipient maintains appropriate technical and organisational security measures and uses the data only for the purpose for which it was shared.
aibd24 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and collect anonymised analytics data. The types of cookies used are as follows:
Most web browsers allow you to control cookies through their settings. However, disabling essential cookies may prevent you from logging into your aibd24 account or using certain platform features. By continuing to use the platform with cookies enabled, you consent to their use as described above.
aibd24 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
Despite these measures, no method of electronic transmission or storage is 100% secure. aibd24 cannot guarantee absolute security and accepts no liability for data breaches that result from circumstances beyond our reasonable control. In the event of a significant data breach affecting your personal data, we will notify you without undue delay in accordance with applicable law.
aibd24 retains personal data for only as long as is necessary for the purposes described in this Privacy Policy, or for as long as is required by applicable law. Our standard retention periods are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Legal and regulatory compliance |
| Payment & Transaction Data | 7 years from transaction date | Financial record-keeping obligations |
| KYC Verification Documents | 5 years from account closure | Anti-money-laundering compliance |
| Gaming Activity Logs | 3 years from last activity | Fraud detection and dispute resolution |
| Support Communications | 3 years from last contact | Service quality and dispute records |
| Analytics & Technical Logs | 13 months (anonymised after 30 days) | Platform performance monitoring |
Once the applicable retention period has elapsed, your data will be securely deleted or irreversibly anonymised so that it can no longer be associated with you as an individual.
As a user of the aibd24 platform, you have the following rights in respect of your personal data. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request. We will respond to all verified requests within 30 days.
Request a copy of the personal data aibd24 holds about you, along with information about how it is being used.
Request correction of any inaccurate or incomplete personal data held about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that aibd24 restricts processing of your data in certain circumstances, such as while a dispute about its accuracy is being resolved.
Request a structured, machine-readable copy of the data you have provided to aibd24, for transfer to another service provider.
Object to processing of your data carried out on the basis of legitimate interests, including direct marketing communications.
The aibd24 platform is strictly intended for adults aged 18 years and above. aibd24 does not knowingly collect, process, or store personal data belonging to any individual under the age of 18. If we become aware that personal data has been collected from a minor, we will immediately close the associated account, delete the data, and, where appropriate, report the matter to the relevant authorities.
If you believe that a minor has registered an account on the aibd24 platform, please notify us immediately at [email protected] so that we can take prompt action.
aibd24 primarily stores and processes personal data within secure data centre facilities. Where data is transferred to or accessed from locations outside Bangladesh — for example, by a cloud infrastructure provider or a game software partner — aibd24 takes steps to ensure that an adequate level of protection is applied to your data, consistent with the standards described in this Privacy Policy.
Such steps may include contractual data protection clauses, security audits of receiving parties, and restrictions on onward transfers. By using the aibd24 platform, you acknowledge that your personal data may be transferred and processed in locations outside Bangladesh in connection with the delivery of our services.
aibd24 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. When material changes are made, we will notify registered users by publishing a prominent notice on the platform and, where practicable, by sending a notification to the email address associated with your account.
The "Effective" date displayed at the top of this page will always reflect the date on which the most recent version of this Policy came into force. Your continued use of the aibd24 platform following publication of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not accept the revised Policy, you must cease using the platform and may request account closure by contacting our support team.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how aibd24 has handled your personal data, please contact our support team using the details below. We take all privacy concerns seriously and will respond promptly and transparently.
If you are not satisfied with the outcome of your complaint or request, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction. aibd24 will cooperate fully with any such authority in the investigation of complaints.
For questions about our responsible gaming practices or to request self-exclusion, please also visit our Responsible Gaming page or review our FAQ for quick answers to common questions.
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